Blog
Fostering digital engagement with visual design
Fostering in-venue digital engagement with visual design The lines between online and offline retail experiences are becoming increasingly blurred. Retailers can track offline purchases from online interactions across multiple devices and Amazon, well, they are doing what Amazon does best, disrupting retail with technology. Interestingly, the trend appears to be crossing over to hospitality. Restaurants, cafes and hotels are looking Continue Reading
General
Taming the Christmas Crowds with Technology
Taming the Christmas Crowds with Technology Christmas festivities are in full swing and it won’t come as a surprise to learn that people will be spending a lot more time and money eating and drinking. In fact, a typical household in the UK spends over £500 more in the month of December, with an extra 20% spent on food and Continue Reading
General
F&B Tech: Toasted QR Codes
(Image Source: ICHIBUNS) F&B Tech: Toasted QR Codes In London Soho’s Chinatown, you can now order a burger from the future. Whether your taste is for high-end indulgence or food-to-go, ICHIBUNS’ cutting-edge burger is taking food payments to the next level. The new-age offering: a wagyu beef burger with all the trimmings – and a toasted QR code. Customers can pay Continue Reading
Food & Beverage
Luckin Coffee’s Digital-First Strategy to Beat Starbucks
Luckin Coffee's Digital-First Strategy to Beat Starbucks A new coffee shop chain in China is capitalising on the consumer demand for hyper-convenient service and is even stepping on the toes of global giants, Starbucks. What’s its USP? Paperless, digital menus and strategic, en-route locations. Luckin Coffee, which launched in November 2017, opened 500 coffee shops within its first five months, Continue Reading
Food & Beverage
Eating with Your Eyes: Augmented Reality for F&B
Eating with Your Eyes? Augmented Reality for F&B F&B outlets around the world are increasingly looking to technology to improve or differentiate their dining experience. One technology which appears to have picked up some popularity in this space, is AR, or augmented reality. Unlike virtual reality (VR), which requires transporting the user to an entirely virtual environment, augmented reality overlays Continue Reading
Food & Beverage
How to supercharge your in-venue upsells
Upselling is a key profit driver in the world of hospitality. The word itself can evoke thoughts of pushy pop-up adverts or salespeople trying to sell you something that you never wanted in the first place. In addition, the practice itself, particularly within the hospitality industry, has not changed in decades. The success of an upsell relies heavily on the ability Continue Reading
General
wi-Q to bring AI-powered predictions to F&B
wi-Q to bring AI-powered predictions to F&B Partnership marks the first public roll-out of Fetch.AI autonomous economic agents wi-Q Technologies, the leading experts in mobile ordering in the hospitality sector, has announced a new partnership with Cambridge-based Fetch.AI, the world’s first adaptive, self-organising ‘smart ledger’. Fetch, whose founders include original scientists and investors from DeepMind – the artificial intelligence research Continue Reading
Case Studies
Star Cinemas joins the mobile ordering revolution
wi-Q Technologies launch app-free mobile ordering in U.A.E-based, Star Cinemas wi-Q Technologies, have announced that its app-free mobile ordering and experience platform, wi-Q, is now live in U.A.E-based, Star Cinemas. Star Cinema customers at Star Bawadi Cinema, can now order and pay for drinks, sweets and popcorns on their own mobile device without having to download an app. The fully-branded Continue Reading
Food & Beverage
Mobile ordering for golf clubs
Attracting younger golfers and boosting revenue with mobile ordering for golf clubs Golf, which is believed to have originated in 15th century Scotland, is now one of the world’s most prominent recreational activities and is estimated by Forbes as a nearly, $70 billion industry. In recent years this popularity could be attributed to new golfers, with the number of first Continue Reading
Food & Beverage
Dog-Friendly Dining Experiences by Pet-Fi
Image Credits: Taken by A. Four for Pet-Fi at Cliveden House Paws for Thought with Dog-friendly Dining Experiences Sharing and reporting on the best dog-friendly venues worldwide, Pet-Fi has been developed by a select group of animal-loving experts, offering its community exceptional experiences for you and your four-legged-friend, from travel and design, to care and welfare. Whether you're stopping for Continue Reading
Case Studies
wi-Q integrates with Amadeus PMS
wi-Q are delighted to confirm that its vendor partner listing is now live on the Amadeus Hospitality Partner Marketplace. Amadeus operate in over 190 different countries and are the preferred technology provider and partner of the world’s leading companies. These include British Airways, Qantas, Finnair, Iberia, AMEX, Siemens, IBM, and Lufthansa. Part of its extensive offering addresses the hospitality industry, Continue Reading
Hospitality
How to beat the Wetherspoons app
Image credit: JD Wetherspoon How to beat the Wetherspoons app in the mobile ordering race Investors in JD Wetherspoon have been toasting mobile ordering innovation ever since the launch of the market-leading pub and hotel chain’s Order & Pay app. The Wetherspoons app, which enables customers to order food and drink from their seats has been a hit with customers, Continue Reading
Food & Beverage