Blog

Luckin Coffee’s Digital-First Strategy to Beat Starbucks

Luckin Coffee's Digital-First Strategy to Beat Starbucks A new coffee shop chain in China is capitalising on the consumer demand for hyper-convenient service and is even stepping on the toes of global giants, Starbucks. What’s its USP? Paperless, digital menus and strategic, en-route locations. Luckin Coffee, which launched in November 2017, opened 500 coffee shops within its first five months, Continue Reading

Food & Beverage

Eating with Your Eyes: Augmented Reality for F&B

Eating with Your Eyes? Augmented Reality for F&B F&B outlets around the world are increasingly looking to technology to improve or differentiate their dining experience. One technology which appears to have picked up some popularity in this space, is AR, or augmented reality. Unlike virtual reality (VR), which requires transporting the user to an entirely virtual environment, augmented reality overlays Continue Reading

Food & Beverage

How to supercharge your in-venue upsells

Upselling is a key profit driver in the world of hospitality. The word itself can evoke thoughts of pushy pop-up adverts or salespeople trying to sell you something that you never wanted in the first place. In addition, the practice itself, particularly within the hospitality industry, has not changed in decades. The success of an upsell relies heavily on the ability Continue Reading

General

wi-Q to bring AI-powered predictions to F&B

wi-Q to bring AI-powered predictions to F&B Partnership marks the first public roll-out of Fetch.AI autonomous economic agents wi-Q Technologies, the leading experts in mobile ordering in the hospitality sector, has announced a new partnership with Cambridge-based Fetch.AI, the world’s first adaptive, self-organising ‘smart ledger’. Fetch, whose founders include original scientists and investors from DeepMind – the artificial intelligence research Continue Reading

Case Studies

Star Cinemas joins the mobile ordering revolution

wi-Q Technologies launch app-free mobile ordering in U.A.E-based, Star Cinemas wi-Q Technologies, have announced that its app-free mobile ordering and experience platform, wi-Q, is now live in U.A.E-based, Star Cinemas. Star Cinema customers at Star Bawadi Cinema, can now order and pay for drinks, sweets and popcorns on their own mobile device without having to download an app. The fully-branded Continue Reading

Food & Beverage

Mobile ordering for golf clubs

Attracting younger golfers and boosting revenue with mobile ordering for golf clubs Golf, which is believed to have originated in 15th century Scotland, is now one of the world’s most prominent recreational activities and is estimated by Forbes as a nearly, $70 billion industry. In recent years this popularity could be attributed to new golfers, with the number of first Continue Reading

Food & Beverage

Dog-Friendly Dining Experiences by Pet-Fi

Image Credits: Taken by A. Four for Pet-Fi at Cliveden House Paws for Thought with Dog-friendly Dining Experiences Sharing and reporting on the best dog-friendly venues worldwide, Pet-Fi has been developed by a select group of animal-loving experts, offering its community exceptional experiences for you and your four-legged-friend, from travel and design, to care and welfare. Whether you're stopping for Continue Reading

Case Studies

wi-Q integrates with Amadeus PMS

wi-Q are delighted to confirm that its vendor partner listing is now live on the Amadeus Hospitality Partner Marketplace. Amadeus operate in over 190 different countries and are the preferred technology provider and partner of the world’s leading companies. These include British Airways, Qantas, Finnair, Iberia, AMEX, Siemens, IBM, and Lufthansa. Part of its extensive offering addresses the hospitality industry, Continue Reading

Hospitality

How to beat the Wetherspoons app

Image credit: JD Wetherspoon How to beat the Wetherspoons app in the mobile ordering race Investors in JD Wetherspoon have been toasting mobile ordering innovation ever since the launch of the market-leading pub and hotel chain’s Order & Pay app. The Wetherspoons app, which enables customers to order food and drink from their seats has been a hit with customers, Continue Reading

Food & Beverage

wi-Q adds support for cryptocurrency payments

wi-Q Technologies has announced that its web-based digital engagement platform, wi-Q, will now support payments via global bitcoin payment service provider, BitPay. wi-Q is the web-based integrated mobile ordering solution developed for F&B outlets. In addition to cash, debit or credit card, PayPal and charge to room, venues with wi-Q can now allow their customers or guests to pay from Continue Reading

General

wi-Q to attend Seamless Middle East 2018

Seamless Middle East, organised by Terrapinn Events, will take place from 15th to 16th April 2018 at the Dubai International Convention & Exhibition Centre in Dubai, United Arab Emirates. Seamless Middle East is three conferences in one, with three separate agendas covering the sectors of Payments, E-Commerce, and Retail. The conferences have line-ups of experts from all over the world Continue Reading

Events

wi‐Q partners with Aircharge

wi-Q are delighted to announce our partnership with fellow British technology company, Aircharge, aimed at boosting digital guest engagement through wireless charging. Together, we are exploring using wireless chargers in hospitality venues – and hotels in particular – as access points or triggers for seamless access to device‐based ordering. The dual solution will allow hospitality venues to create an additional Continue Reading

General