Blog
Category: Newsroom
Galway coffee house leads the way with wi-Q
As part of its plan to lead the way in customer experience, Galway-based coffee house, Red Eye Coffee Roasters has become the first venue in Ireland to offer customers the ability to browse, order and pay with mobile ordering and payment from wi-Q. The service is aimed at busy Ballybrit office workers who don’t want to waste precious time queuing for Continue Reading
Case Studies
Meet wi-Q’s new Operations Director, Kevin Burns
We are delighted to announce the appointment of Kevin Burns as wi-Q’s new Operations Director. Kevin has previously worked in corporate and independent telecommunications and consultancy for more than thirty years with senior roles including Managing Director at Oaisys, and Business Development Director at Mitel Networks. Since winning the Hotelympia Technology Innovation Award in 2016, wi-Q has continued to lead the Continue Reading
General
wi-Q at The Caterer Digital Summit 2016
We are delighted to be a main sponsor for the upcoming Caterer Digital Summit 2016, where Stephen Kennedy our non-executive chairman will be representing wi-Q as an expert speaker amongst a day packed with fantastic personnel from the hospitality industry. As always, The Caterer Digital Summit will explore and discuss the technological advances and innovative ideas that are both simplifying and Continue Reading
Events
Mobile ordering survey from The Caterer highlights wi-Q as a leading hospitality solution
This month, The Caterer published its latest Hot Topic industry survey highlighting the role mobile ordering and payment solutions will have in the future of the hospitality industry. You can download the survey results here, or read on for the full article from The Caterer's Brendan Coyne We are glued to our phones. We don’t like queuing. Make guests wait too long, and they Continue Reading
Food & Beverage
wi-Q Wins the Technology Innovation Award at Hotelympia 2016
We are incredibly proud to announce that wi-Q has won the Hotelympia Technology Innovation Award sponsored by Hotelympia 2016 in conjunction with the Caterer. The competition included more than 150 entries, whittled down to the final 18, who exhibited alongside the Hotelympia main stage before presentations and judging on Monday, 29 February. As part of the final stage, we presented our Continue Reading
Events
Joanna Lumley is the Voice of wi-Q
The excitement in the wi-Q office was tangible when we received the news that the distinctive, velvet tones of the lovely Joanna Lumley would be the voice of wi-Q in our new promotional video. Famous for her acting roles, modelling, documentaries and her battles for causes close to her heart, Joanna has one of the best-loved and instantly recognisable voices Continue Reading
General
Come and experience wi-Q for yourself at the Retail Business Technology Expo 2016
Hailed as the must-attend event for retail, hospitality, travel, entertainment and leisure operators, the Retail Business Technology Expo (RBTE) is another exciting opportunity for the wi-Q team to showcase our mobile ordering solution to a large audience of potential customers. Alongside more than 550 global exhibitors, covering a vast range of solutions and services, we are confident wi-Q will attract a lot Continue Reading
Events
Welcome to our New Website
We have kick-started our 2016 marketing campaign with our new website and a video to demonstrate the capabilities of our product across the hospitality industry. The video was shot in a variety of locations including Stansted Airport and Liverpool Street Station and gives the viewer a snapshot of the potential Wi-Q provides for venues and customers to enhance the customer Continue Reading
General
wi-Q is Shortlisted for Hotelympia Innovation Award 2016
Already excited about the opportunity to showcase our product to the vast audience of potential customers at Hotelympia, we’ve just received the fantastic news that wi-Q has been shortlisted for the 2016 Hotelympia Innovation Award for Technology. Hotelympia is the UK’s largest foodservice and hospitality event and is visited by over 32,000 industry professionals from 87 countries seeking the latest Continue Reading
Events
World-class Solution Brings an End to Queuing in Top Essex Restaurant
As one of the south-East’s most popular eateries, The Lion Inn Restaurant, Hotel and Bar at Boreham has recently undergone a major refurbishment and is exceptionally busy, catering for between 500 and 1000 restaurant customers every day. That can mean long queues, so the innovative Essex restaurant has introduced wi-Q, a world-leading from-the-table customer ordering system designed to put an Continue Reading
Case Studies
4 ways to make a hotel stay better
Whether your guests are away for a work conference, a family break or a romantic getaway, you want their stay in your hotel to be relaxing and pleasant. But what could you do to make their stay even better? Whilst some of the following gripes may seem trivial, they can make or break a TripAdvisor review. 1. Make sure the Continue Reading
General
Should Restaurants Keep Tips?
The subject of tipping is on everybody’s lips in the hospitality industry at the moment, with many restaurants under the spotlight for not sharing tips with their staff, and Members of the Commons Business Select Committee pushing for a parliamentary inquiry into the practice. In August 2015 the problem was highlighted by the Evening Standard when it revealed that the Continue Reading
Food & Beverage